You are welcome... Some departments debate the use of civilian dispatchers. but when the "Stuff impacts the impeller" (hits the fan) as a Civilian I get to work, On those occasions when I was working with a trooper he's gripping the steering wheel and hitting the gas.. Except there is no steering wheel in the radio room and the pedal puts the radio in transmit, on some systems this means you can't hear the cars (not on the one I used)..
I rather liked being a civilian employee. Now I like being Retired.