Forum Discussion
shawnw15
May 28, 2013Explorer
Fast Mopar wrote:shawnw15 wrote:
I will contact Timbren regarding the spacers and any advice. Thank you for the response, I hope the spacers solve my issue.
I've used Timbrens for 9 years and think they are great. Their customer service is also great. Just be careful about the additional spacers. If the gap is really really small, it can cause a rough ride when unloaded. It has never bothered me, but it bothers some people.
I contacted Timbren customer service this morning regarding available spacers and any suggestions to improve towing characteristics. The representative was very friendly and he indicated that part #DR1500DQ is designed for my truck; however that based on the provided distance with the use of my WDH I should try using part #DR1500DS. He offered to send me the new party FREE of charge to try and is also including a shipping label to send the other part back. So far the customer service has been great! The package should be here Friday, I will let you guys know how they work.
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