Help with Forest River
UPDATE: Forest River has agreed to pay for the $10 piece of glass. Originally the dealer said they would install the glass for free if I would buy the glass. I called immediately to cancel the addit...
Forum Discussion
OkiewithClass wrote:
I have a ridiculously small warranty claim on my brand new NoBo 19.8. I truly believe that the senior leadership of this company have no idea how terrible their warranty department is and how consumers are treated.
-Brandon
Of course they have an idea how terrible their warranty department is and how customers are treated. It's all by design and they don't care. It's also not limited to Forest River, but applies to the RV Industry in general. Are you going to spend the time and money to take the rig to the dealer and drop it off for who knows how long, for a ridiculously small issue?
Just think of the dealer who the manufacturer pays $0.30 on the dollar for what the warranty work is worth, then wonder why it might take 3 months to get an appointment and another 3 months to have a screw tightened.
Of course with Forest River you could always try to contact Warren Buffet.
From past experience 10 years or so ago I can tell you without a doubt Forest River sucks, especially so after the sale. I highly doubt they ha e gotten better since.
