Help with Forest River
UPDATE: Forest River has agreed to pay for the $10 piece of glass. Originally the dealer said they would install the glass for free if I would buy the glass. I called immediately to cancel the addit...
Forum Discussion
OkiewithClass wrote:
Look I am no newbie to this. I have been camping my entire life and delt with warranty issues in the past. The squeaky wheel always gets the oil. The lower level warranty personal you talk to do everything they can to get you to give up. Im NOT that guy lol. I will take this as far as I have to to get results. 1st they denied my claim for a small piece of cabinet glass that was cracked in transit on our very first trip. That $20 piece of glass will end up costing them a new sale or two when my youtube video comes out about it.
100% right.
i did precisely the same thing back in '18. we had accumulated 20+ issues with our new MH (see signature) in 18-mos. post-warranty. our dealer was super getting us in, fixed and out. but we'd had enough. i sent letters detailing the issues to the president, CEO and the VP's that had oversight of the motorhome division of Winnebago as well as to our dealer as i didn't want him to be blindsided. a few weeks later I got a call from a lower level suit at Winnebago with an offer of assistance for the current repairs even though we were out of warranty. it was more than I expected (which was nothing) but getting anything was good.
good luck.
