That's me too! I had a similar experience with a 2015 Nitro Z8 bass boat. Issue after issue, but once I got in touch with the Tracker regional service manager, he upgraded my trolling motor for free on the spot. I was literally in a dealership waiting on them to repair my unit under warranty and he called and told the dealer to give me the next model up in price free of charge. Companies don't want a black eye and we as the consumers don't want to have to fight. Sometimes you have to dig in, but its always worth it on the end. Glad to hear things worked out for you in that situation!