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jspence1's avatar
jspence1
Explorer
Mar 25, 2014

Hensley Hitch Warranty?

I called today about getting some replacement parts for the Hensley hitch I bought and they offered me the lifetime warranty for $515. The parts were going to run about $100 and I need a new hitch bar that will cost $200. The guy told me that if i bought the warranty the parts would be free and I could swap the hitch bar for shipping costs. Does this seem like a reasonable cost? Has anyone had any warranty dealings with Hensley good or bad?

Thanks
John

12 Replies

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  • carringb's avatar
    carringb
    Explorer
    Mar 25, 2014
    camp-n-family wrote:
    Not much can go wrong on a Hensley.


    Plenty can, including total structural failure of the hitch head.

    The price doesn't seem bad to me considering they will allow the currently-needed parts to be ordered under the new warranty.
  • camp-n-family's avatar
    camp-n-family
    Explorer
    Mar 25, 2014
    Seems a little steep. Not much can go wrong on a Hensley. Anything that does wear out can be bought in the refurb kit or the spare parts/emergency kit for much less.

    $200 for the stinger seems expensive too. Where in Ontario are you? I exchange mine with Can-Am RV in London for $140.

    Try posting an ad on kijiji as well. I've seen people looking to swap stingers.

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