Forum Discussion
Big_Katuna
May 01, 2019Explorer II
The warranty servicing dealer has to investigate, document and apply for warranty coverage. Before starting repair. Parts are ordered at that time if not available.
If one item is say Dometic, they reach out to Dometic. If the Atwood heater doesn’t work, they reach out to Atwood.
Now they’re waiting on parts.
Wrong parts come in; start over.
Sure dealers drop the ball but it’s not like a car dealership that’s dealing with the factory for everything.
If one item is say Dometic, they reach out to Dometic. If the Atwood heater doesn’t work, they reach out to Atwood.
Now they’re waiting on parts.
Wrong parts come in; start over.
Sure dealers drop the ball but it’s not like a car dealership that’s dealing with the factory for everything.
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