Over the last 3 years (on two new TT's) we had the following replaced under warranty: an a/c, entire set of brakes/drums, landing gear, dining room table, mattress, LED lights, bathroom fan, etc. One TT was purchased at a large local dealer, the other Campingworld. Any warranty issue that didn't require parts I typically repaired DIY.
To initiate many of these warranty repairs, both dealers accepted pictures I emailed to them. I made the sure the pics were large, clear, with comments, arrows (lol!), and owner info on each pic. For the remaining repairs we made an appt to bring the TT down to have the warranty issue documented. I would wait (sometimes quite a few hours) until the warranty inspection was completed, then I took the trailer home that same day. Afterwards, the dealer ordered the parts. When the parts arrived (typically 2-3 weeks later) I made another appt. and had the parts installed while I waited again. Yes, sometimes we had to wait most of the day, but it got done that same day.
Both dealers would have preferred we leave the TT, but we always insisted they give us a date they could actually do the work.
I didn't realize how lucky we were until I read this thread.
