I am mad....

deppeler wrote:

FrankShore wrote:

2112 wrote:
If it were me I would call Keystone and allow them the opportunity to make it right before I started monkeying with it.

Call Keystone. Explain your story to them in a polite, professional manner. Don't be the 'angry guy', don't be demanding. Ask for help. Follow their process to see where it takes you. Abort the mission and attempt to repair it yourself if you are not pleased with the results. You have a warranty, use it.

I couldn't agree more. Anger and name calling will get you nowhere! Try and just ask them for "help" and see if they won't allow you to get a Mobile RV Tech out to your place. The round trip mileage is too much.

Good luck!

I am mad within lol.....I have been very diplomatic so far. I did find 2 mobile rv services in our town...I was surprised...I called one and they said they do Keystone warranty work and could come straight out, I said I needed to hear back from Keystone/Dutchmen first to get the OK.

I would let the mobile rv tech come out to check it and see if he would deal with Keystone for you. If he is authorized to do their warranty work he has a working relationship with them already. I understand being mad but the dealer you bought it from did not build it and the delivery driver did no more than you would do towing it.