I'm a retired salesman
I really enjoy this forum and have found quite a bit of valuable information... and appreciate everyone sharing their knowledge and experience. But I have never seen so many disparaging comments st...
Forum Discussion
JALLEN4 Quote: "Anybody who thinks the "victim" can never be the dealer obviously has never been involved in the retail vehicle business. I could write an entertaining book on just that scenario."
Okay, you the dealer, me the buyer(and a journalist as well), both in Florida ... lets sit down and tell one another the craziest stories and call it - "Truthful but Entertaining Lies on an RV lot" -- HA, we'll never have to work again. :) :) :)
What you said is probably true enough - but one main difference here, when a 'trade' comes in, you have both the opportunity and the experts on hand to at least verify the bulk of what a customer might tell you. Generally a mechanic in your shops can tell pretty quickly whether you should take a more careful look before you value that trade, regardless of what the trade owner may say about it.
But, a customer usually is not a mechanic and can't bring staff with him - so arrives unarmed into that situation. And, it's unlikely that even a PDI will allow a prospective buyer to remove the wheels, check brakes, dismantle the engine components, and check all operating parts and verify any but the most obvious faults.
Remember, the dealer and salesmen are very skilled at manipulating the conversation - and again, most people (or course, a few lie to you) but most people probably are not ... and even if the salesman doesn't exactly "lie", he's trained in the omission game as well, particularly in the 'used car' field.
The unfortunate thing about this entire situation - that is, buying a vehicle - no one can ever know for certain if the other party is truthful or not, and that is a sad thing in our sales world today. And, I think that is true more in the Auto and RV sales field, probably more than 'sales fields' in general - well, the other would be Real Estate ... oppps, don't open that door. But because the 'product price' in both those fields is so flexible, it's creates conflict and opportunity that don't exist in other fields.
Okay, you the dealer, me the buyer(and a journalist as well), both in Florida ... lets sit down and tell one another the craziest stories and call it - "Truthful but Entertaining Lies on an RV lot" -- HA, we'll never have to work again. :) :) :)
What you said is probably true enough - but one main difference here, when a 'trade' comes in, you have both the opportunity and the experts on hand to at least verify the bulk of what a customer might tell you. Generally a mechanic in your shops can tell pretty quickly whether you should take a more careful look before you value that trade, regardless of what the trade owner may say about it.
But, a customer usually is not a mechanic and can't bring staff with him - so arrives unarmed into that situation. And, it's unlikely that even a PDI will allow a prospective buyer to remove the wheels, check brakes, dismantle the engine components, and check all operating parts and verify any but the most obvious faults.
Remember, the dealer and salesmen are very skilled at manipulating the conversation - and again, most people (or course, a few lie to you) but most people probably are not ... and even if the salesman doesn't exactly "lie", he's trained in the omission game as well, particularly in the 'used car' field.
The unfortunate thing about this entire situation - that is, buying a vehicle - no one can ever know for certain if the other party is truthful or not, and that is a sad thing in our sales world today. And, I think that is true more in the Auto and RV sales field, probably more than 'sales fields' in general - well, the other would be Real Estate ... oppps, don't open that door. But because the 'product price' in both those fields is so flexible, it's creates conflict and opportunity that don't exist in other fields.
