Some policies provide replace cost coverage and are more expensive. Other policies take depreciation so you are paid the actual cash value ( meaning you used some of the useful years of the item up). Many times, you cannot purchase the replacement cost policy on a unit that is over 5 years old ( rules may vary). So it's possible for 1 person to have it paid with no depreciation while another has depreciation. We have an older unit, so we were unable to purchase replacement cost coverage.