Iowa RV dealer blasts Camping World tactics

like any large business you will find good locations and some not so good.
also a lot of camping worlds are franchised so the local owner is putting his stamp on the business.

A case of caveat emptor for sure.

I hope you all read the disclaimer at the end before you jump to conclusions. It basically states the youtube video is made up. Just happens that this dealer in Iowa is getting their teeth kicked in by a Camping World store in Davenport. Can't compete then what do I do....fake news?

While I am on my rant and my very infrequent posting, I am so tired of people piling on Camping World. Do the math, they have 140 stores that all have full service shops. Everyone screws up but I bet the percentage of complaints vs the number of service customers is way less than the average dealer. My experiences have all been excellent and when I have an issue, someone always steps up and makes it right, I know of half a dozen dealers I hope they buy. Every dealers hates them until they want to sell.

Kansas Climber wrote:
I hope you all read the disclaimer at the end before you jump to conclusions. It basically states the youtube video is made up. Just happens that this dealer in Iowa is getting their teeth kicked in by a Camping World store in Davenport. Can't compete then what do I do....fake news?

Actually it never states that the video is "made up". It states the some of the people are actors representing the people involved, and the dialogs are compilations of conversations. The rest is simply CYA boilerplate.

fj12ryder - they take no responsibility for any factual accounts of the "conversation". I'm just a old farmer but being so selective as to what they portrayed yells made up to me. Bottom line - desperation and fear from a dealer losing market.

Kansas Climber wrote:
fj12ryder - they take no responsibility for any factual accounts of the "conversation". I'm just a old farmer but being so selective as to what they portrayed yells made up to me. Bottom line - desperation and fear from a dealer losing market.

Made up? I don't think so.

Making this stuff up would invite an immediate action for slander (and/or libel) from Marcus who could show the statements were known with "actual malice" and reckless disregard for the truth, ie, "known falsity of the truth".

The dealer's statements must be factually correct to prevail in an action for slander from Marcus. That's because "truth" is a complete defense to a slander or libel action. Let's see what Marcus does.

I have no doubt that the 'upcharges' for dealer prep and delivery charges are truthful.. the local CW here in Byron Ga tried that with me. They didn't get far at all as my wife commented 'what, you're going to charge us for costs to get the trailer here, when it is in your lot'? Their reply.. 'we have to start somewhere', to which my wife replied 'start somewhere with someone else', and she walked out....

So, first hand, that has happened to us. Coincident that two different CW's in different areas of the country are doing the same thing, and it not being a CW policy? Don't think so.

It is buyer beware, but is virtually no different than car dealerships who charge different prices for doc fees when the states don't regulate that. Here in GA, there is no state guidelines or regs for documentation fees, so dealerships can charge whatever they want. It's up to individuals to decide if they are willing to pay that amount, or go shop elsewhere. Consumers are responsible for knowing the details of their agreement.

Mike

Walaby wrote:
I have no doubt that the 'upcharges' for dealer prep and delivery charges are truthful.. the local CW here in Byron Ga tried that with me. They didn't get far at all as my wife commented 'what, you're going to charge us for costs to get the trailer here, when it is in your lot'? Their reply.. 'we have to start somewhere', to which my wife replied 'start somewhere with someone else', and she walked out....

So, first hand, that has happened to us. Coincident that two different CW's in different areas of the country are doing the same thing, and it not being a CW policy? Don't think so.

It is buyer beware, but is virtually no different than car dealerships who charge different prices for doc fees when the states don't regulate that. Here in GA, there is no state guidelines or regs for documentation fees, so dealerships can charge whatever they want. It's up to individuals to decide if they are willing to pay that amount, or go shop elsewhere. Consumers are responsible for knowing the details of their agreement.

Mike

Did you watch the video? Why did they overcharge on sales tax? How do you get sales tax wrong?

I did watch the video. My immediate reaction to the sales tax, was they added sales tax to the upcharges...whether or not that is appropriate, I don't know since I don't know the sales tax rules for that state.

Im not defending it.. In fact, Im agreeing that there is a measure of truthfulness to the video, as I experienced similar attempts locally. But I am also saying that the consumer needs to take responsibility for knowing what they are paying for

Mike