THE_WHEELS
Dec 08, 2014Explorer
keystone manufacturing defect
I recently bought a new 2014 bullet rv with defects in the front gel coat cap. On delivery I signed off that the unit was ok. That day ,at home I proceeded to polish the front cap and on very close inspection and from the right angle noticed hairline cracks in the cap. 7 days later I went to a camping world dealer where the fiberglass repair man noted the defects I photographed the cracks but the photos did not clearly show the problem. Keystone has denied my claim saying it was from a impact. The general manager and all who have seen the cracks agree it is not impact damage but keystone who has not bothered to inspect the damage continues to deny my claim.. and would not even have a factory rep check out my claim. What can I do?