Keystone RV & Thor Industries
To Whom It May Concern: If you are considering purchasing or know someone who is you/they may wish to consider a manufacturer other than Keystone RV and Thor Industries. These two companies do not st...
Forum Discussion
Teamfour wrote:
While I agree that there is no excuse for poor customer service, a statement by the OP is very telling:
"This unit has had numerous issues most that should have been caught on a final inspection prior to be shipped to a dealer."
If the OP feels the problems existed at the time of mfr prior to purchase, why did he not find these problems in the PDI?
FWIW, we had a Keystone prior to our previous TT and loved it. A few minor issues, caught during the PDI, were resolved by the dealer.
I would have to disagree with your statement about the OP not seeing this before PDI. I remember buying my 1st TT. Clueless would best describe it. I didn't even know how everything works let alone whether it was right or wrong. If he is buying his 1st trailer then it's totally understandable the he didn't know what problem areas should be addressed during PDI. If he's on his 2nd or 3rd then yes he should've noticed theses things.
