Keystone warranty frustration
We just bought a new Fuzion 404 in Colorado a month and a half ago, and already have a non-working rear AC, a window that fell out en route, and doors that fly open in the lovely Kansas wind. Oh, and...
Forum Discussion
MPI_Mallard wrote:
DON'T GIVE UP!!! Stay on them, write down EVERYTHING, record EVERYTHING, if the person your talking to doesn't look after you the demand it's supervisor!!
Never give up,
Never surrender!!
It's true...and you won't get satisfaction at the first tier of their cs department. We had a Zeppelin way back when, and it was a piece of junk. We got them to take it back to the factory, and they couldn't fix it. Eventually they traded us out of it and we didn't end doing too badly. BUT, it was a long hard process. Don't give up. Don't threaten, be nice but be realistically demanding. If that doesn't work.....they don't like lawyers or bad press. I also think I have seen small claims action working well.
Good luck...shame we have to go through all this.
