KOA disappoints.... again!
We wanted to surprise our best friends this Christmas with a special gift. While we have never been fans of KOA for a number of reasons {poor locations, exorbitant fees etc.}, our friends make an ann...
Forum Discussion
Desert Captain wrote:
No there are no variables that lets KOA off of the hook. The e mail address was correct and my friends checked their spam, deleted, trash folders several times. KOA sent nothing until my third request.
I guess I should have known better than to try and do business with them after the phone rang off the hook every time I called. Then they ignored my e mail despite stating in writing that they would get back to me in 48 hours and did not.
I said "again" as every experience I have had with KOA over the years, except the one night we spent at Moss Landing, has been a disaster. Absolutely no excuse to treat customers as I have been treated but I've learned my lesson and they will never see another dollar from me.
I'd definitely hit the delete key on that email if I got it unsolicited! I agree with others, its not KOA'S fault. Why didn't you just have it sent to you in the first place!
