Kudos to AAA
Today DW and I were on our final trip home after being away for 16 days to the UP of MI, and then back through Canada. On this last leg after a nice lunch at a truck stop in NY as we were making our ...
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Well ... here goes ... a kindof negative:
I was with AAA for a long, long time ... guessing 35-40 years.
Had a flat on my motorhome right in our own back yard. The flat was in one of the rear duals. The dispatcher said AAA would not repair a tire on a set of duals at the site where the vehicle was - I would have to drive on the other tire to a facility - even though the vehicle (our small Class C motorhome) was parked in our back yard. The dispatcher did not understand the high danger of driving a permanently heavy vehicle with duals (as opposed to a dually pickup with an empty bed) on only one tire of one of it's rear dual sets.
Needless to say I was "out of there" with AAA. The strangest part of all this, to me, was that after all of those years as a customer no one "high up" from AAA or in "customer service" from AAA contacted me to see why I had left them after all of that time.
I signed up with a road service for RV'ers that knows all the ins and outs of RV travel and has uniform service policies that don't vary state by state throughout the U.S. and Canada. I have the new company's premier plan so all other vehicles of ours are also covered throughout the U.S. and Canada.
I was with AAA for a long, long time ... guessing 35-40 years.
Had a flat on my motorhome right in our own back yard. The flat was in one of the rear duals. The dispatcher said AAA would not repair a tire on a set of duals at the site where the vehicle was - I would have to drive on the other tire to a facility - even though the vehicle (our small Class C motorhome) was parked in our back yard. The dispatcher did not understand the high danger of driving a permanently heavy vehicle with duals (as opposed to a dually pickup with an empty bed) on only one tire of one of it's rear dual sets.
Needless to say I was "out of there" with AAA. The strangest part of all this, to me, was that after all of those years as a customer no one "high up" from AAA or in "customer service" from AAA contacted me to see why I had left them after all of that time.
I signed up with a road service for RV'ers that knows all the ins and outs of RV travel and has uniform service policies that don't vary state by state throughout the U.S. and Canada. I have the new company's premier plan so all other vehicles of ours are also covered throughout the U.S. and Canada.
