IDman, I understand and totally agree. Similar thing happened to me with a Leer Dealer. Dealer told me "we make no money on the toppers, its a loss leader to get customers in to buy an RV". I own a small business...I'm not stupid. You don't sell $2,000 toppers for NO PROFIT. I called him on it and he told me all dealers have to have the same price. I wasn't concerned about the price...but called him on it again by saying you just told me you lied about not making a profit...how can all leer dealers sell for same price but make no profit?
In the end, i bought an ARE, different dealer who didn't give me BS.
Getting harder to find honest businesses. I'd be upset if the dealer dropped the ball (or the factory)....but the truth is better.