Leer Toppers let me down
On March 6th I ordered a Leer 550 fiberglass tonneau cover and paid the local dealer 50%. They told me it would be "2-3 weeks". After 3 weeks, I called dealer to check on status and she had to ca...
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I will never buy another LEER product. We bought two trucks a few months apart. Took both to the local LEER dealer and bought camper shells for them.
Fast forward two years. The windows in my shell couldn’t be slid open. The plastic track insert in the frame had buckled and warped to the point the windows were jammed.
Tried to get a response from LEER to get some new track. Their response was a snotty we won’t deal with you, go to your dealer.
Went to the local dealer. They claimed it was my fault that the track had buckled. I still don’t know how they figured that one out. All I did was buy the thing and have it installed on my truck. After a couple of tense visits trying to get them to take care of it, I said ok, just go ahead and order the track and I’ll put it in.
Months later, without receiving the track…(various excuses… never the dealers fault). I was in the back of the truck during an antelope hunt. It was August and hot. I pulled the warped track out, cut out the straightest chunks and put them back in with big gaps between them. Not dust proof, but at least I could open the window.
With LEER’s policy of ignoring the customer, even if I discount the local dealer being useless, I wouldn’t buy another product from LEER.
Fast forward two years. The windows in my shell couldn’t be slid open. The plastic track insert in the frame had buckled and warped to the point the windows were jammed.
Tried to get a response from LEER to get some new track. Their response was a snotty we won’t deal with you, go to your dealer.
Went to the local dealer. They claimed it was my fault that the track had buckled. I still don’t know how they figured that one out. All I did was buy the thing and have it installed on my truck. After a couple of tense visits trying to get them to take care of it, I said ok, just go ahead and order the track and I’ll put it in.
Months later, without receiving the track…(various excuses… never the dealers fault). I was in the back of the truck during an antelope hunt. It was August and hot. I pulled the warped track out, cut out the straightest chunks and put them back in with big gaps between them. Not dust proof, but at least I could open the window.
With LEER’s policy of ignoring the customer, even if I discount the local dealer being useless, I wouldn’t buy another product from LEER.
