I’d like to thank everyone for their advice and opinions. We did not pick our Rv yet because my husband decided to have dealership change out the tires. Unfortunately ours came with load range e’s and he wants g’s. Anyway....so far we are satisfied with the way it is being handled. New hot water tank, split pipes replaced. Everything that could be inspected for water damage has been. All insulation is foam so that should be fine. Fortunately I was there when the water started pouring in and by using 4 large washer loads of bath towels I kept the water from soaking in. We immediately put fans anywhere we could. Unfortunately we are 2 hours from dealership and because of our schedule we could not be there to see when they took everything apart. Regardless we are going to insist on something in writing stating they were responsible for the damages and will be responsible in the future if there be any problems. The service manager told my husband that the dealership was at fault but we want proof and assurance of their responsibilities. I feel they should reimburse us for the $ we paid them to winterize it and I would like them to reimburse a reasonable amount for the cost of fuel to and from.
Hopefully they will be responsive to these requests, if not we will have to rethink what to do. I didn’t want to do any of this over the phone but I want the dealership to have this written letter ready when we meet with them before picking the Rv up.
I will definitely post the outcome. Thanks again!
