Manufacturers - How Do You Answer This

I think sometimes we confuse quality issues with design problems. To me most of the problems that I have seen are design problems. For example when the bottom of my draws fell apart I noticed that they were stapled together. Which is what the drawing called for. They were stapled correctly but did not hold. I replaced the staples with screws that was a better design and that fixed the problem. When my auto park system failed 3 times it was a problem with how the system was designed not poor quality of the workers that assembled it. Older MH's were prone to delaminations. When Mfg's recognized this and started using better adhesives most of this was eliminated by mid 2000. My friends Tiffen had the corners of his roof fail by design. It was redesigned and fixed in Red Bay. Most of the Mods that folks do are improved designs. Such as headers, CAI, sway bars,suspension mods etc. Yes there are workers that do not follow the drawings or Mfg instructions when applying caulk, screws, etc. I think the bulk of the issues are with the engineering design/processes, rather than poor quality of the hourly workers.