Most common campground complaints?
Running a campground for this season, we're lucky (or maybe hard working enough?) that we don't hear about too many complaints. So we were thinking, what things have you found to complain about at...
Forum Discussion
tenbear wrote:
Two main things:
When you quote me a price, tell me the bottom line price. Don't tell me the price is XXX, then when I arrive, or pay the bill, tell me oh yeah, there is a resort charge, and a wifi charge, etc.
Most problems happen at night and often there is no one in management around to report the problem to. Put a phone number in the handout to customers so that they can reach someone in charge, not the local police.
Yes that is quite annoying and I only ran into it once or maybe twice. In one CG the bottom line ended up being 30 dollars after a quote of 15 dollars! There was extra for my grandson, my dog and wi fi. I would have appreciated being told a bottom line price.
