My Anger Meltdown over Service Dept.
Today,I had a nice leisurely drive to the dealership where I purchased my travel trailer. I was just taking it to have the antifreeze flushed out of the water lines. All went well until I got home....
Forum Discussion
Grit dog wrote:
Maybe we can agree that both parties should have handled it better, but what we don't know is the "rest of the story". Always 3 sides and we've heard 1 side.
Maybe water needed to be in FW tank for disinfection and OP didn't know that or understand it or it wasn't properly explained at the dealer.
Maybe grey tank didn't get dumped because dealer wanted $10 dump fee and OP declined (she apparently does have a home dump station).....and I'm speculating.
Switch left on is so benign, I can't see having issue with it. It's like this tech was the first person to ever leave a switch on when it could/should be turned off!
There are things that are worth getting upset over and there are poor excuses for being upset. This is the latter.
And YES, an owner of anything, camper, house, coffee maker....has the responsibility to not be totally ignorant of its basic workings or the blame falls on them.
Stick your hand under the mower while it's running, not the mower mfgs fault. Didn't read the owners many,a for your camper? Not the dealers fault.
I agree. I don't think that means the owner must do winterizing/dewinterizing themself, but that they need to understand how it works enough to know that water left in the tanks or the water pump left on is not a major mistake, but a minor one.
