New truck build time
Ordered new 21 Ram 3500 Dsl Dually on Dec 28 was told 6 to 10 weeks well 11 weeks have past and I dont know when I will get it. Talked to dealer again today they are supposed to get ahold of factory ...
Forum Discussion
Telling you it will be here in 6-10 weeks is a sales ploy. They know it will take longer but if they tell you that you may walk.
I'll tell you how I handled it at Ford a few years back when I was in your shoes. I walked into the show room and found my salesman. I then proceeded to ask for the sales manager. He himhawed around and I proceed to loudly anounce across the fairly full showroom about being lied to about delivery times, etc. As all the potential customers were looking at me, I was ushered into the sales managers office. Where he pulled out a printed report that showed exactly when my truck would roll off the production line, be put onto the train and the day it would be on the lot. 4 weeks past the longest time I was told. My salesman just told me in the showroom it should already be there and he didn't know what was going on. I asked the Manager when he received this information. He told me the day after I ordered the truck. I then asked, with the salesman sitting right beside me, "Then why has this idiot been lying to me for the last 2 months?"
The day I went over to pick up my truck the salesman was nowhere to be found and the manager handed me the keys and threw in some nice freebies.
I'll tell you how I handled it at Ford a few years back when I was in your shoes. I walked into the show room and found my salesman. I then proceeded to ask for the sales manager. He himhawed around and I proceed to loudly anounce across the fairly full showroom about being lied to about delivery times, etc. As all the potential customers were looking at me, I was ushered into the sales managers office. Where he pulled out a printed report that showed exactly when my truck would roll off the production line, be put onto the train and the day it would be on the lot. 4 weeks past the longest time I was told. My salesman just told me in the showroom it should already be there and he didn't know what was going on. I asked the Manager when he received this information. He told me the day after I ordered the truck. I then asked, with the salesman sitting right beside me, "Then why has this idiot been lying to me for the last 2 months?"
The day I went over to pick up my truck the salesman was nowhere to be found and the manager handed me the keys and threw in some nice freebies.
