This sounds like a step in the right direction. Some VA regions seem to have heavier patient loads. Appointment time wait seems to be short to get services at the St. Louis hospital but much longer to get an appointment for a clinic in the Nashville hospital for example.
I think the VA is an example of government ran health care services for better or for worse. I have found the VA to be a solid health care option and selected it over Medicare.
One thing that helped me mentally was if I have a 15 minute appt I still block out the ENTIRE day. :)
