Prowler Doug wrote:
Thank you for all the replies to this post. As usual this website is very helpful. I ended up using a small independent RV repair shop fairly close to here. They asked for nothing up front and I have an appointment in 2 weeks to have the awning replaced. Thanks again.
You've answered your own question why they asked for money up front for special order parts. Had they ordered them for you without you having any "skin in the game" you could have gone off and possibly found what you thought was a better deal and left them holding the bag on the parts they'd ordered for you.