Poor RV Dealer Customer Service
Just wondering if my experiences are the exception or the rule. Twice now when I've needed to buy parts for my Travel Trailer, I've contacted the dealer where I bought it new in November of 2013. A sm...
Forum Discussion
I like others have had GREAT dealers. When we bought our NEw popup from Bumgarner's Camping Center in Hudson NC. they could not do enough to please us. Anything we wanted they were happy to help with. Because of out experience. Several of our friends bought Tt from them. They just didn't have what we wanted when we downgraded to a TT from a pup.
Then when we bought our Pioneer from tom Johnson Marion. It was the same thing. Even to the point of helping adjust the brake controller on a TV we bought MUCH later. Just came out and did it, no questions asked.
And then when we bought the current TT, at Bob Ledford's RV Adventure. they made a special trip, and opened the dealership special for us. Had people come in so that while we did the paper work. The WDH was installed, and the TT checked over for travel. Spent hours showing us how everything worked. Then when at the end of the season, We had a few minor things to be taken care of. No questions. Just did it, Called us when ready, and even replaced things we didn't see.
So. I would only suggest y'all do a little home work before picking the dealer you buy from. all of ours have been great.
Then when we bought our Pioneer from tom Johnson Marion. It was the same thing. Even to the point of helping adjust the brake controller on a TV we bought MUCH later. Just came out and did it, no questions asked.
And then when we bought the current TT, at Bob Ledford's RV Adventure. they made a special trip, and opened the dealership special for us. Had people come in so that while we did the paper work. The WDH was installed, and the TT checked over for travel. Spent hours showing us how everything worked. Then when at the end of the season, We had a few minor things to be taken care of. No questions. Just did it, Called us when ready, and even replaced things we didn't see.
So. I would only suggest y'all do a little home work before picking the dealer you buy from. all of ours have been great.
