Poor RV Dealer Customer Service
Just wondering if my experiences are the exception or the rule. Twice now when I've needed to buy parts for my Travel Trailer, I've contacted the dealer where I bought it new in November of 2013. A sm...
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Here is a shout out to Kansas RV Center. They morphed from the NuWa HitchHiker factory to an RV dealership. They kept their service center open and honored all warranty claims after they shut down the manufacturing park of the business. Make an appointment, show up on the appointed day and time, go over your punch list, and a team is assigned to work on your unit. If possible, if ongoing work takes more than one day, they return your unit to you and you can park at the nearby city campground where the first two nights are free. You can come in and check on the work they are doing any time. They are an outstanding organization.
