Quality Control
I bought this RV hose at Lowes. It was packaged up pretty good and I could only see one end. I noticed that the end had more metal in it than you usually see and thought it was better quality than us...
Forum Discussion
Having spent about 45 years in quality control and inspection of mechanical products, I can assure you that Murphy is alive and well. Anything that CAN go wrong, WILL. Sooner or later. No matter how much time and money you spend on any type of quality control/assurance program, you can only reduce the error rate. You cannot make it zero. The problem the OP shows is amusing, unusual, and makes the product unusable. Luckily, no one will die because of it, and it is easily remedied by repair or replacement.
It was funny, though.
It was funny, though.
