Blue Ox Order Fulfilment
Recently I have received( or hope to) four orders from Blue Ox. Each was messed up in a different way. Am I the only one encountering a problem. I have been a fan of their's but I am having second th...
Forum Discussion
The order was drop shipped directly from Blue Ox.
They called me today, Wed, over a week later, to tell me they didn't have the parts. Two carriage bolts, a knob and some material to protect the bike. They are shipping the part air freight but we are leaving tomorrow morning. I am going to have to buy some part and cobble it together.
I plan on sending them a bill for the parts and my time and gas. We will see what happens. They did not offer any consideration for my inconvenience.
Since the package came without the hardware I think they knew they were out of material back when it was sent.
They called me today, Wed, over a week later, to tell me they didn't have the parts. Two carriage bolts, a knob and some material to protect the bike. They are shipping the part air freight but we are leaving tomorrow morning. I am going to have to buy some part and cobble it together.
I plan on sending them a bill for the parts and my time and gas. We will see what happens. They did not offer any consideration for my inconvenience.
Since the package came without the hardware I think they knew they were out of material back when it was sent.
