Forum Discussion
Stormlaw
Apr 14, 2013Explorer
I will give you a frank response. Last June i took my new used RV in to upgrade rear camera, install two side cameras, install new flat screen monitor in dash, install in motion satellite, remove two tube TV's and install 2 flat screens that i bought from outside, check roof, inspect all systems, and re-align entry door. Over 4k in service.
They told me i needed a new roof and quoted me 7k, told me i needed a new entrance door at 2k. I declined but requested that they seal any leaks in roof and re-align the door.
When i called for a status on work i got the run around for almost 3 weeks. Many times i could not get through to someone in the service department. Finally after pressing then due to the fact that my around the country trip was in jeopardy, they finally told me the rig was done.
On the way home i discovered that the 32" flat screen above the front passenger seat was rattling so bad that i could not take the ride home let alone an around the country trip, the entry door was worse than before.
I took the rig back but the service department was closed. I showed the store manager the problems.
Anyway you get the picture, for the amount of money i paid, i would have expected a more professional job.
On my around the country trip i discovered that the inside roof had leak stains where non previously existed, that my new fancy infrared rear camera was blind at night because it was mounted behind the stock plexiglass housing (this was the biggest nightmare of them all on the trip), i could not back up with my motorcycle trailer at night, and in one bad incident in Florida i jackknifed the trailer into the rear of the motorhome damaging the trailer ad cracking the rear bumper of the motorhome. (That damage is all fixed now.)
I will never take my rig back to camping world. I am actually paying another outfit right now to re-mount the camera, rebuild the entrance door, install a new PVC roof, etc.
Live and learn.
They told me i needed a new roof and quoted me 7k, told me i needed a new entrance door at 2k. I declined but requested that they seal any leaks in roof and re-align the door.
When i called for a status on work i got the run around for almost 3 weeks. Many times i could not get through to someone in the service department. Finally after pressing then due to the fact that my around the country trip was in jeopardy, they finally told me the rig was done.
On the way home i discovered that the 32" flat screen above the front passenger seat was rattling so bad that i could not take the ride home let alone an around the country trip, the entry door was worse than before.
I took the rig back but the service department was closed. I showed the store manager the problems.
Anyway you get the picture, for the amount of money i paid, i would have expected a more professional job.
On my around the country trip i discovered that the inside roof had leak stains where non previously existed, that my new fancy infrared rear camera was blind at night because it was mounted behind the stock plexiglass housing (this was the biggest nightmare of them all on the trip), i could not back up with my motorcycle trailer at night, and in one bad incident in Florida i jackknifed the trailer into the rear of the motorhome damaging the trailer ad cracking the rear bumper of the motorhome. (That damage is all fixed now.)
I will never take my rig back to camping world. I am actually paying another outfit right now to re-mount the camera, rebuild the entrance door, install a new PVC roof, etc.
Live and learn.
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