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djcjc's avatar
djcjc
Explorer
Jun 26, 2017

Reese dual cam problem

Towed with reese dual cam 1200 lbs bars with last trailer for 3 years no problem got a new trailer dealer moved hitch to new trailer and towed with it for two years no problem first trip out this year 3 hour trip when we got to campsite the snap up bracket on the driver side was bent out away from the frame these brackets have two holes at the bottom with bolts threaded into the trailer frame and a single bolt at the top inside of frame that is just tightened against frame bent bracket back as best I could and made the trip home went and bought new brackets at the dealer these now have one bolt hole in the middle of the bracket but closer to the top and still the inside frame bolt that tightens against the trailer frame. Dealer said that something must be wrong for these to bend well they set it up and have had no issues to this time. I think this new bracket will be less likely to bend with the higher mounting bolt hole could this have been caused by fatigue maybe the inside bolt was loose and I missed it? nothing has changed with setup have two links hanging, head position has not changed the one on the passenger side looked like it was bent a slight amount so replaced both brackets and kept the one for a spare drilled and tapped frame for new bolt location. Leaving next week for 2 week trip out east any thoughts?

12 Replies

  • The dealer INSTALLED it. They did not set it up for you. They could not have possibly set it up for you because they installed it on a dry empty trailer. You went home and filled the water tank, filled the fridge, filled the drawers, filled the storage compartments, and completely changed the whole dynamic of the rig.

    IMHO you should never trust the dealer to have set up the WD hitch properly for you. Remember they already have your money, and they are paying their guys by the hour. The less time a mechanic spends on each task means more money in the owner's pocket.
  • I have the same hitch and all I can think of is that you turned to tight and bent it. I did slightly bend one of my cams backing into my to tight driveway. I now stop and take the bars off before I back in.

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