Reese WD Hitch failure
Hello, Today I went with my father to take delivery of his new 2014 Windjammer 2618W. When we arrived at his house we experienced a catastrophic failure of a Brand NEW Reese 1200/12000 Weight dist...
Forum Discussion
Frozen001 wrote:
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I contacted Reese myself, both via e-mail and on the phone. They did not really seem concerned. In fact they did not even understand why I was calling since the dealer replaced everything.
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The person on the phone did not want to see photos, know any specifics about the conditions at the time of failure, no questions about .....
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Sounds to me like they have heard this whole story before from other customers, and are taking the approach of, "hey....some parts are going fail in the field.....part of doing business".
Poor way to run an operation IMO.....but hey what do I know. I don't think I'll be buying anything from them.
Sounds like chi-com steel is about as good as chi-com round black thingies.....;)
