Forum Discussion

Dave_Mck's avatar
Dave_Mck
Explorer
Apr 17, 2014

Reese WD hitch head broke

I noticed that one of the bars was about to fall out the other day. Figured I didn't put it in right but when I went to reset it I noticed the metal tab that holds it in was missing. Well, that really stinks. Had to pick up a new head for $164!!! I hate "wasting" money on stuff like that. I don't know how it broke it's only 3 years old. The new one has more steel in the area where the tab is, it's thicker in that spot.

9 Replies

  • Dave_Mck's avatar
    Dave_Mck
    Explorer
    Apr 22, 2014
    Ok I contacted Reese and the head has a lifetime warrantee. They are sending me a new one and a return label for the original. I have not used the replacement I purchased so I am going to return that. So I'll just be out about $25 for shipping on the return. I usually look into stuff like this BEFORE I make a purchase!
  • DanKirk's avatar
    DanKirk
    Explorer
    Apr 18, 2014
    Mine was bulging on the side, and beginning to break. I emailed a couple of pics to Reese and they sent me a new hitch head. The new one is redesigned, and much beefier. Didn't cost me a dime.
  • sh410's avatar
    sh410
    Explorer
    Apr 17, 2014
    The metal strip is replaceable. Make sure you get the little pin that holds it on the hitch. It is a drive in pin by a hammer.
  • Dave_Mck's avatar
    Dave_Mck
    Explorer
    Apr 17, 2014
    I'll contact Reese and see what they say. If they replace it I'll have a back up.
  • Ron3rd's avatar
    Ron3rd
    Explorer III
    Apr 17, 2014
    Maybe if you contact Reese you might be able to get full or partial reimbursement on the broken head.
  • carringb's avatar
    carringb
    Explorer
    Apr 17, 2014
    Broke one of mine too. Reese overnighted a replacement head no charge.
  • fla-gypsy's avatar
    fla-gypsy
    Explorer
    Apr 17, 2014
    Dave Mck wrote:
    I noticed that one of the bars was about to fall out the other day. Figured I didn't put it in right but when I went to reset it I noticed the metal tab that holds it in was missing. Well, that really stinks. Had to pick up a new head for $164!!! I hate "wasting" money on stuff like that. I don't know how it broke it's only 3 years old. The new one has more steel in the area where the tab is, it's thicker in that spot.


    If you would have contacted Reese first they may have replaced it for you!
  • Jayco23FB's avatar
    Jayco23FB
    Explorer
    Apr 17, 2014
    Great post Barney.....I went out to check my Reese SL to make sure it is good.
  • BarneyS's avatar
    BarneyS
    Nomad
    Apr 17, 2014
    Reese had a problem with some of the trunnion style heads some time back. They should have replaced it free of charge, according to what most others have said, if it was a Reese.
    Take a look at this post by member JBarca that shows pictures of his broken hitch and see if that is what happened to yours. Scroll down to the 9th or so picture to see what I am talking about.
    Barney

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