We letour daughter and SIL use ours one year as there was no available rental property where they moved to in MS. She was an RN & SILwas college percussion professor. A wind came up before a thunderstorm and they were hurriedly trying to get the awning put up. Due to lack of experience and rushing they ended up breaking the glass in the door (with SIL cutting his hand) and messing up (as in ruining) the awning. Just from that experience opened our eyes to not letting anyone else use our RV... especially renters. I’m not sure we’d let them use our current rig now and what happened was all accidental.