Forum Discussion
rickeoni
May 12, 2014Explorer
I work on the other side of the fence a "stealership". I take great pride in running an ethical repair shop. I pay a fair wage, send my people to all the training I can. I also charge a door rate that reflects this, but most of all I stress honesty with my staff in every transaction they do. I know that the automotive industry has a legacy of dishonesty and there are still places that fuel this myth. In my store we stand behind our repair work and if something like this happens we will make it right. Sometimes there is more than one issue with a vehicle and things need to repaired fully in order for a proper fix. I am not saying that this is what happened in the OPs situation, just wanted to put in my $0.02 worth that all repair shops shouldn't be painted with the same tainted brush.
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