Repair shop warning! Leo's Vacation World

I think there may have been some changes in their service dept. since then. The service manager, at least my dealing with him is shady. They have lost many of their decent mechanics as well. The guy that did my valve repairs at Leo's was a laborer for a heating and A/C firm that closed. So he went to work for them.... The sales folks are nice and I felt like I was treated well there. Just their service dept. is lacking!

RoyB wrote:
I am sorry to hear about your misfortunes with LEO's RV in Gambrills MD...

I got my STARCRAFT 14R/T OFF-ROAD POPUP trailer from them in 2008. Got a great price and all was setup and serviced to my satisfaction then. Also added additional SRM-24 GP24 batteries at a great price. They installed an optional 13,500 Air Conditioner for the roof of the POPUP which required additional bracing and all. Excellent job doing that.. Have gone back to shop in their store front several times...

STARCRAFT later on came out with a recall-fix for the roof lift cable on my series POPUP and I brought my POPUP TRAILER back for that fix at no cost. That was a lot of disassemble required to replace the smaller roof lift cable to a larger capacity like cable. All went well with that.

Got great help and recommendations from the service manager when I changed out my older Single Mode Converter/charger unit to a smart mode larger capacity converter/charger unit in 2009.

I am happy with their service with my OFF-ROAD POPUP... This was during the 2008-2009 time frame...

Roy Ken