I'm used to them too - they've been doing Idaho SPs for some years and WI SPs (our former camping haunts) for many years. I will say they have not (so far) messed us up with mixing up reservation dates, etc. BTW, they still post campsite pictures for Idaho, Oregon, Utah and some other states. Perhaps PA is to blame for that feature being lost? RA contracts with each state individually, as far as I know.
The only hassle we have had with RA, which I now expect so it's not a hassle anymore, is that our password changes if I don't use the site in a few months. And they generate the PW. I now know to save the one they gave me last.