roadmaster-tow-bars.com
Back on August 14th, I placed an order for baseplate brackets and tow bar adapter plate with roadmaster-tow-bars.com. To date, I have yet to receive my items - 10 weeks! I have called repeatedly (a...
Forum Discussion
mtrumpet wrote:Cottontop wrote:
For any questions you may have regarding our products, please use one of the following methods to contact us, and one of our customer service representatives will be glad to assist you.
Roadmaster, Inc.
6110 NE 127th Ave.
Vancouver, WA 98682
Directions
Phone: 360-896-0407
Toll Free: 800-669-9690
Fax: 360-735-9300
The two items that I ordered were:
(1) XL Series Mounting Bracket Kit #480-1
To fit 2003 Ford Explorer
(1) 032 Tow Bar Bracket Adapter
Roadmaster Bracket to Blue Ox Tow Bar
I may give Roadmaster a call to at least find out of there is some sort of delay with these two items.
Well, at cottontop's suggestion, I called Roadmaster directly. I explained the situation to "Patty" there, who went above and beyond to attempt to help me. They currently show no order in the system from that dealer for my items! :M Patty took all of my information and she and a co-worker will be following up with the dealership on my behalf and will let me know what develops. She did confirm that one of my items is in stock, but the other is still in production.
I was very impressed with the Customer Service assistance extended by Roadmaster.
