roadmaster-tow-bars.com
Back on August 14th, I placed an order for baseplate brackets and tow bar adapter plate with roadmaster-tow-bars.com. To date, I have yet to receive my items - 10 weeks! I have called repeatedly (a...
Forum Discussion
kwhite141 wrote:
I've had the same problem with Roadmaster-Tow-Bars.com. They do not return any calls, I have faxed them and their fax line is no longer in service. I did notice the charges to my debit card were made by Pro-hitches.com and their phone number do not work. I believe this is a scam company. I reported them to the BBB, to the Texas Attorney General (they reside in Southland, TX) and the Federal Trade Commission. They have a lot of my money and I have no equipment. I have had to cancel a trip back to Texas for Thanksgiving and now Christmas waiting for these people. Now I have no confidence I will ever recover my money or receive the equipment.
Can you post the address for them? I want to make complaints to the same agencies. They have had my money for two months but no product. I called the actual Roadmaster company involved, they have been somewhat helpful. They got them to send the order in, told me they were on back-order like everyone else, but Roadmaster said they HAD NOT been on back order for some time. Now waiting on roadmaster-tow-bars to send Roadmaster the money. Melissa at Roadmaster said it should ship by December 30.
To me it looks like they take our money and invest it to help make up for the lower prices and free shipping before placing the orders and shipping our products.
Lesson learned but this company needs to be help accountable for their wrong actions.
