RV Dealer / Service Center

jplante4 wrote:
Some people don't have time for all this politically correct BS. The guy is having problems, he's determined that it's not living up to his expectations, whether anyone else thinks his expectations are too high is irrelevant. If I asked someone "Hey how do you like so and so" and they lied and said it was great when it was actually a POS, I'd be pretty mad.

Maybe is enough people stood up for quality products, manufacturers would stop turning out c r a p.

I probably would not have let them do the service though. Who knows what they'll do?

It has nothing to do with being PC. It has everything to do with what the OP wants to get out of the situation. If he wants his unit fixed quickly and correctly, he is best taking the advice offered above, including perhaps apologizing to the dealer (even though he may have to swallow his pride and the apology is fake). If OPs end game is to make a political statement about the RV he bought, then by all means, he should trash the dealer and the rep. But why stop at candidly talking to the inquiring stranger? Post bad reviews at Yelp, make a sign and stand outside the dealership to warn away potential customers, call the BBB, etc. If he does the latter, then he probably should not hold out hope that the dealer/rep are going to do anything but the absolute minimum, if that, to help him. It all depends on what the OP wants to achieve in the situation. So, think about the end game (what YOU, OP want to achieve-that informs your tactics), then think about the other person and what would best motivate THEM to get YOU to where YOU want to be, then take action accordingly. I agree it feels better to vent and rage and all that. But think about when people vent and rage at you. Does that make you want to do what they are telling YOU to do? Probably not. Remember--think strategically, act tactically and tactfully. Cheers! Mike