RV Dealer / Service Center

Habu wrote:
Where to start? Well I took my RV to the dealer for some repairs. As a note this is the same dealer I bought it from and I make sure that they know that I am coming to make room for me. Well I got there and the only place to put the unit effectively blocked everyone else in. So as I am going through my list of issues with the rep a couple walks by and she says "How do you like your Voltage?" I said "I hate it" wish I had never bought it! She says WHY??? I said "get with me after this and I will tell you" the rep and I finish up and she goes in the print out the estimate. A short time after that as I am unhooking the unit the service manger comes out and says " Hay you can just take it somewhere else as we don't need you telling people our RV's suck!" I am a little older and a little more calmer than I used to be or I would have ended up in jail (again)! :D I did the WTH and he told me what his rep said! Well to make a long story longer I had a closed door talk with him as he knows me and he knows I don't like the unit! He said how would you like it if someone told you the unit you just bought sucked! I said SHE ASKED ME as I do not know them from Adam and how in the hell would I know that they bought the same unit as mine! More was said and at the end I think he knew he screwed up! NOW that being said I have a long memory and a lot of RV folks that go to that dealer on my recommendation! I think that will change but I am going to wait and see how the repairs come out and see if I get an apology before making that call!

When I was in business doing Rv repair I was fortunate to have super customers on a local basis. It was like they were qualified to do business there. You have just been told you no longer QUALIFY to do business with those folks. Move on and at the next place behave yourself. The worst customers I had to do business with were from California. As for an apology, you can't be serious.