Forum Discussion
Campin__Nana
Jul 25, 2015Explorer
Mich F wrote:Campin'_Nana wrote:
We do have a local RV dealer whose website says it services the top 25 lines of RV's so I called them to ask about servicing a Jayco bought out,of state. First he said "no" and then while he was trying to talk me into the Keystones he sells, he told me yes, but said, "If you don't buy from us, we'll provide you service, but you won't be first in line. You'll be number 5,000 at the end of the line". To which I immediately decided I wouldn't want to do business with someone with an attitude like that anyway, whether I bought from them or not.
That dealer's attitude is quite prevalent in the RV and marine industry as well. With warranty work, they are normally getting no where near as much money as they get from their service work, and frequently have issues/hassles with the manufacturers over payment.
I hope that doesn't end up being our experience. It's really a shame because it gives them a bad name in the RV world. I told the Jayco dealer I mentioned earlier, what the other guy said, and he said they don't want that kind of name for their business and that even if that was that guys real attitude towards the situation, he didn't understand why he'd say it out loud to a customer. Hopefully this guy's not just blowing smoke. I like to think that all people are good unless they show me otherwise, so hopefully he won't show me otherwise. :D
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