RV Direct - Too good to be true?
Hello Everyone, Someone on the forums mentioned RV Direct to me for purchasing a TT. When we got the quote last night, I nearly fainted dead away. LOL How many of you have purchased from them a...
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Been there, done that. Keystone even called several of the local dealers that turned me down for warranty work, but in the end they had to tell me that they had no control over their dealers and had no way of requiring them to do warranty work on units they did not sell. As mentioned by others it is a scare tactic used to try to get you to buy from them but it is real and anyone who thinks it doesn't happen is delusional.
Spoon059, if their local dealers are under no obligation to do warranty work on a unit they didn't sell, it doesn't matter what the manufacturer says about their warranty. For all intents and purposes the warranty is useless, unless you want to drive back to the factory to have them do it. Those who have local dealers willing to service their units are very fortunate and I wish that was the case for everyone, but this is a common scare tactic. My comments come from actual experience rather than your OPINION of the way things SHOULD BE.
Spoon059, if their local dealers are under no obligation to do warranty work on a unit they didn't sell, it doesn't matter what the manufacturer says about their warranty. For all intents and purposes the warranty is useless, unless you want to drive back to the factory to have them do it. Those who have local dealers willing to service their units are very fortunate and I wish that was the case for everyone, but this is a common scare tactic. My comments come from actual experience rather than your OPINION of the way things SHOULD BE.
pconroy328 wrote:
I'd be tempted to alert the manufacturer to any dealer that (possibly) wasn't abiding by the agreements they signed with that manufacturer.
It took a while but we ran most of the shady car dealers off. Looks like it's time to shine the light on RV dealers that practice these tactics.
