RV Direct - Too good to be true?
Hello Everyone, Someone on the forums mentioned RV Direct to me for purchasing a TT. When we got the quote last night, I nearly fainted dead away. LOL How many of you have purchased from them a...
Forum Discussion
Mountaineer42 wrote:ol' yeller wrote:
What happens to all those folks who buy locally and then move to another state? Or what happens when you are travelling out of state & have a breakdown? Also how about a used RV that you buy from a private party and needs to be fixed? I think the opinion that dealers won't service anything they didn't sell is greatly exaggerated. I understand there is a difference in how a dealer is paid for warranty work vs service but any GOOD dealer would go ahead and fix the issue in hopes of gaining a future customer.
The issue here is WARRANTY work. The dealer gets a reduced rate from the manufacturer rather than the gouging rate they charge the guy off the street. They will service your rig but not for the warranty rate, unless you bought the rig from them. That makes your warranty pretty much useless.
I appreciate the fact that has been your experience. Unfortunately we just do not know how prevalent this situation really is. Even if we asked everyone on RV.net we still would only have a small sample size.
I do understand this can be a scare tactic - and I'll bet many dealerships want us to believe it's the norm.
I can only state my experience. I bought from a large wholesaler located 1000 miles from my home (at that time) in Florida and have had warranty work done twice, once at a dealership near my (then) home and then once when I was on the road in the middle of the country. There was no out of pocket cost to me.
