Forum Discussion
fj12ryder
Oct 14, 2013Explorer III
mogman wrote:Ditto. Although the person I talked to made no mention of the return envelope. In fact she said nothing about returning the old cylinders. Perhaps she forgot.
I filled out the survey and called the 800# and talked to a very nice polite lady. She asked me a couple of questions, I gave her the number that's on my key and she said new lock cyls and the tool to install them will be sent to me along with a return envelope for the old cyls. and the tool.
I haven't received them yet, takes a while to get to Canada.
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