Sale of Direct TV to Dish TV
Just got off the phone with Direct TV Service Tech in Ft Myers Fl. There will be no sale of DTV to Dish TV. For now we are stuck with ATT. DTV is for sale but don't expect that to happen anytime soon....
Forum Discussion
westernrvparkowner wrote:
I wonder if the big problems with Directv Customer Service is actually concentrated on forums like this. Maybe it is only a problem for RV type uses. I have both home and commercial services from Directv and never have an issue other than when they are having a fight over content fees and a channel is blacked out or the occasional loss of signal in heavy rain or snow. Both of those cure themselves without intervention of a customer service agent.
It just might be that customers with RVs constitute 2% of their business and 90% of their problems. If that is case, it might be in Directv's interest to actively eliminate that segment of the market.
I'm active on a couple of direct broadcast satellite TV forums, and the complaints about DTV/AT&T's customer service are significantly stronger than the complaints about Dish's customer service. And RV'ers are very much in the minority on those forums.
