[s/b Master Tow] Roadmaster dolly skid plate jumped... :(

yikes.... thanks for proof reading me. That's what I get for trying to do several things at once. As the picture shows it is called a Master Tow (although I DID read the Road Master manual which is not helpful here). However now, reading the Master Tow manual I find the note "the ratchet strap CANNOT be over tightened"... so that theory is explicit not the case per the manual.

So now I'm wondering about contacting Master Tow for advice here.