My last Fiver was purchased over 3 hrs from my house... that is the closest dealer of Redwood with the next being in Massachusetts.
The experience has been great, I have had a few items that were in need or replacement/repair and all I did was send pictures and the parts came directly to my house.
Heck, even Keystone ( Who I was terrified to deal with after hearing stories) has been fantastic.... I had 2 instances that they helped me out and the issue was resolved with little or no aggravation.
I made an appointment after the season was over to get a few larger things handled, told the dealer they would get the trailer on a Saturday and I would be there the next Saturday ti pick it up,.,, Got a call on Wednesday stating it was all done...
SO . . . The dealer can make or break any experience.