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CHBurris's avatar
CHBurris
Explorer
Aug 20, 2014

They need a W9 for warranty reimbursement???

So...after battling for months to get reimbursed for warranty work we had done, and after finding out yesterday that they DID send us a check (except they sent it to the wrong person, and that person cashed it).....Now they're saying they need me to fill out a W9 so they can send me a check. What???
Is this normal?
I officially hate Keystone and their lack of customer service.
  • or is it just for their records?

    No idea what they really need it for, I'm just taking a "logical" stab in the dark since I work for a company that deal with loans and such. It will not hurt to give your accountant the information, and it would not hurt to call the company to find out what they "really" need it for too, or what they are trying to accomplish. But the bottom line is, they hold the keys to your check, so you've really got no choice but to go along. Give them a call and see if you can get a straight answer. (I still bet they are building a case for fraud though).
  • DutchmenSport wrote:
    This from the Turbo Tax web site. Perhaps the people that sent the check are building a case for Fraud because the first check was cashed, and not by YOU. They (perhaps) need verification of YOUR SSN, etc, thus the request for the W9. If you want your money, you're going to have to do it. W9's are a valid government document, and they can use that to verify Fraud was committed by the one who did cash the check.


    From Turbo Tax:
    You may even find yourself on the other side of the transaction if you are the one making the payments to an independent contractor. You have a responsibility to obtain the W-9 from the contractor and retain a copy of it; however, it’s not necessary to send it to the IRS.

    When it comes time to report all payments you make to the independent contractor on a 1099 form, you will need the information on the W-9. It’s only necessary to issue a 1099 if you pay the independent contractor $600 or more during the tax year. If you do, you must send the 1099 to the IRS as well.


    Thanks for your information, and for looking into this. Do I, then, need to give this information to my accountant, or is it just for their records? It's for a little over $1200.
  • This from the Turbo Tax web site. Perhaps the people that sent the check are building a case for Fraud because the first check was cashed, and not by YOU. They (perhaps) need verification of YOUR SSN, etc, thus the request for the W9. If you want your money, you're going to have to do it. W9's are a valid government document, and they can use that to verify Fraud was committed by the one who did cash the check.


    From Turbo Tax:
    You may even find yourself on the other side of the transaction if you are the one making the payments to an independent contractor. You have a responsibility to obtain the W-9 from the contractor and retain a copy of it; however, it’s not necessary to send it to the IRS.

    When it comes time to report all payments you make to the independent contractor on a 1099 form, you will need the information on the W-9. It’s only necessary to issue a 1099 if you pay the independent contractor $600 or more during the tax year. If you do, you must send the 1099 to the IRS as well.
  • tatest wrote:
    If the amount is such that they need a TIN to report the payment to the IRS, why would they have sent the first check out without having the information?


    Exactly. This company is a joke.
  • If the amount is such that they need a TIN to report the payment to the IRS, why would they have sent the first check out without having the information?

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